Alpha Technologies Ltd.

catalyst

On behalf of Alpha Technologies Ltd. and the 20 staff who attended the Front Line Leadership training I would like to express my sincere appreciation to you and your staff.

As you know business environments are dynamic with an ever increasing frequency of change. This requires us to respond rapidly and dependable. The keystone of this response is understanding our customers’ needs and having a team with the right skill to provide the ultimate customer experience.

Your Front Line Leadership training further empowered our teams providing them with the ‘right skills’ to set goals and manage the outcomes while utilizing clear communication techniques. The feedback from the attendees was very positive in regards to materials, the practice, presentation, and follow-up. Overall it was a success!

Again my thanks to you and your team for helping create the best experience for our internal and external customers.

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