On behalf of Alpha Technologies Ltd. and the 20 staff who attended the Front Line Leadership training I would like to express my sincere appreciation to you and your staff.
As you know business environments are dynamic with an ever increasing frequency of change. This requires us to respond rapidly and dependable. The keystone of this response is understanding our customers’ needs and having a team with the right skill to provide the ultimate customer experience.
Your Front Line Leadership training further empowered our teams providing them with the ‘right skills’ to set goals and manage the outcomes while utilizing clear communication techniques. The feedback from the attendees was very positive in regards to materials, the practice, presentation, and follow-up. Overall it was a success!
Again my thanks to you and your team for helping create the best experience for our internal and external customers.
VP of Operations
Alpha Technologies Ltd.
For years we have been offering our key people the three levels of leadership training offered by Catalyst Training: Front-Line Leadership, Advanced Leadership and Results CenteredLeadership. Feedback is very positive with participants telling us they both enjoy and benefit from the real life scenarios and role playing that is a key component of the programs. One participant, speaking on the Results Centered Leadership session, shared that it was the best training program she had ever attended and recommended it to all her peers.To date we have engaged well over 100 people from our locations across Canada in the Catalyst Leadership Training program. We believe the leadership training has provided ALS with an edge when it comes to retaining and developing our key talent.I would recommend the catalyst training programs to any organization who wants to provide their key people with leadership skills and the desire to continue to build upon on that strong foundation.